Event Communications Center
Many events – especially larger ones – may benefit from employing an Event Communications Center (ECC). At small events, one ECC can facilitate communication and manage information and issues for the entire event. At larger events with multiple venues, an ECC can be set up at each venue.

Information Center
The ECC serves as an information hub for an event/venue by:

	•	coordinating communications among event/venue team members
	•	acting as an information resource for all team members
	•	gathering information for reporting purposes
	•	acting as a link to security, public safety and emergency services

Management Tool
The ECC is a useful tool that event managers can employ to gather or disseminate information quickly and effectively:

	•	acts as a central dispatch point for two-way radio traffic
	•	allows event managers to be many places at once
	•	can be the means by which event policy is put into practice

Issues Management
The ECC is the 'eyes and ears' of event managers. The ECC staff can assist managers in tracking and resolving issues by:

	•	coordinating information across the event to aid the event team in issue resolution
	•	managing information with Centerboard's Keo™ Issues Management System
	•	providing up-to-the-minute reports for event managers